Mercury/Roger Blitz did a WONDERFUL job in an very difficult situation. I had water damage to my townhouse from a previous contractor’s poor siding job. Water had been coming down the inside of my chimney chase and dripped outside the house, so it went unchecked for years. When I pulled up the LR carpet and
Mercury/Roger Blitz did a WONDERFUL job in an very difficult situation. I had water damage to my townhouse from a previous contractor’s poor siding job. Water had been coming down the inside of my chimney chase and dripped outside the house, so it went unchecked for years. When I pulled up the LR carpet and hearthstone to lay wood floors I discovered that the sub floor and joists underneath the pre-fab fireplace was rotted. Homeowner’s insurance won’t cover shoddy workmanship, so I was stuck! I tarped the top of the chimney chase, but later during a series of storms the water came in and my LR ceiling came down. I must have had 5 contractors come and look at the work. Some were not interested in taking on the job because they could not estimate the extent of the damage. Several provided estimates to reframe the entire back of the Townhouse, others completely underestimated the volume of work, and I did not feel confident that they wouldn’t come back when the siding was off and say it would cost much more to complete. Roger Blitz from Mercury took a different. He offered to have a crew come out for half a day and remove the existing fireplace which I had planned to replace. With the fireplace out the the way and some wallboard removed, his crew could provide a thorough inspection of the damage so he could provide an accurate estimate. He also indicated that he would organize the estimate in phases, grouping the necessary work based on urgency, in order to accommodate my budget. As it turned out, the inspection took only half the expected time, and the result was much better than anticipated! The damage was limited to directly under the fireplace. Therefore, I was able to schedule a complete residing job including plywood/tyvek and a new window, repair to the interior ceiling and walls, a new chimney flue and fireplace with a tile surround, painting and wood floors. The crew from Mercury did an excellent job on everything. They were careful to capture pictures of the damage during deconstruction, and even corrected some issues with the existing windows installed by the previous contractor. Roger stayed in touch during the entire project, coordinated the fireplace installation with a sub-contractor, and organized the team’s efforts. he was careful to correct any issues (always minor) quickly, and was both easy and pleasant to work with. John, who headed the crew, was friendly and skilled, and always took time to discuss next steps and give advice on decisions I needed to make. He worked closely with me to design a tile surround that matched other tile work in my home, and did an excellent job! Bottom line, Mercury worked with me to correct a very difficult situation, stayed on budget, provided skilled labor at an excellent price, and completed the job as expected and on time. I couldn’t be more satisfied. I recommend Mercury highly and without reservation.
Read more “Barbara H”